Back to 9am Leads

Terms of Service

Last updated: 6 May 2026

1. Introduction

Welcome to 9am Leads ("the Service"), operated by 9am Leads Ltd. By accessing or using our service at www.9amleads.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

9am Leads provides daily business lead generation services across multiple categories including but not limited to: Moving Leads, Probate Leads, New Business Alerts, Planning Permission Leads, and Public Sector Tenders. Leads are sourced from publicly available data sources and delivered via email at approximately 9am each business day.

3. User Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate, current, and complete information during the registration process.

4. Free Trial

We offer a 7 day free trial for new users. No payment information is required to start a trial. You may cancel at any time during the trial period with no obligation. Upon cancellation, your access to daily lead delivery will cease at the end of the trial period.

5. Paid Subscriptions & Billing

Paid plans are billed on a weekly basis. Your first payment is taken one week after you start your 7 day free trial. Subsequent payments are taken weekly thereafter. All prices are in GBP (£) and exclude VAT where applicable. You may upgrade, downgrade, or cancel your subscription at any time via your dashboard. Cancellations take effect at the end of the current billing period. No refunds are provided for partial weeks. All payments are processed securely through Stripe.

6. Subscription Terms & Cancellation

All paid subscriptions are billed on a weekly basis. There is no minimum contract period — you are free to cancel your subscription at any time via your dashboard with reasonable notice. Cancellation takes effect at the end of your current billing week.

You will never be charged hidden fees. Our pricing is transparent and clearly displayed on our pricing page. What you see is what you pay. The only additional charge is VAT where applicable.

If you cancel, you retain access to all leads you have received. We do not charge cancellation fees, exit fees, or any other penalties. To cancel, simply visit your account dashboard and follow the cancellation process. You will receive a confirmation email once your cancellation is processed.

7. Lead Exclusivity

Each lead is provided on an exclusive basis to a single customer per territory. We do not sell the same lead to multiple parties within the same geographic or industry category. Exclusivity is subject to fair usage and market availability.

7. Data Sources

Leads are generated from publicly available data sources including property portals (Rightmove, Zoopla), government registers (Companies House, Gov.uk Probate Register, Contracts Finder), and local authority planning portals. We do not guarantee the accuracy, completeness, or timeliness of third-party data.

8. Prohibited Uses

You agree not to: (a) resell or redistribute leads to third parties without written consent; (b) use the Service for any unlawful purpose; (c) attempt to access, scrape, or collect data from our platform through automated means beyond the intended use; (d) share your account with unauthorised users.

9. Limitation of Liability

9am Leads Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service. Our total liability for any claim arising from the Service shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Intellectual Property

The Service, including its design, content, and underlying technology, is the intellectual property of 9am Leads Ltd. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.

11. Termination

We reserve the right to suspend or terminate your access to the Service for violation of these Terms or for conduct that we determine, in our sole discretion, is harmful to the Service or other users.

12. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For questions about these Terms, please contact us at hello@9amleads.com.